Privacy & Policy

Last Updated: June 2026

Introduction

Tender Intelligence (“we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of the information entrusted to us. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our platform, services, websites, and applications.

By accessing or using Tender Intelligence, you agree to the practices described in this Privacy Policy.

Information We Collect

Account Information

When you create an account, we may collect:

  • Name
  • Business email address
  • Organization name
  • Job title
  • Contact information

Tender and Project Information

When using the platform, you may upload:

  • Tender documents
  • RFPs and RFQs
  • BOQs
  • Annexures and supporting files
  • Project documentation
  • Compliance evidence
  • Bid submissions

Organizational Knowledge

Organizations may choose to upload:

  • Company profiles
  • Certifications
  • Financial documents
  • Project references
  • Employee CVs
  • Standard responses
  • Technical documentation

Usage Information

We automatically collect information regarding:

  • Platform activity
  • Login history
  • Device information
  • Browser information
  • Feature usage
  • Audit events

How We Use Information

We use information to:

  • Provide platform functionality
  • Analyze tender documents
  • Match requirements against uploaded knowledge assets
  • Generate compliance recommendations
  • Support bid preparation workflows
  • Improve platform performance
  • Maintain security and auditability
  • Provide customer support

AI Processing

Tender Intelligence uses artificial intelligence to assist with:

  • Tender analysis
  • Requirement extraction
  • Compliance tracking
  • Evidence matching
  • Risk identification
  • Bid drafting

AI-generated outputs should be reviewed by users before submission or decision-making.

We do not use customer content to train public AI models without explicit authorization.

Data Ownership

Customers retain ownership of all content uploaded to the platform. This includes:

  • Tender documents
  • Company data
  • Certifications
  • Financial records
  • Employee information
  • Generated outputs

Tender Intelligence does not claim ownership of customer data.

Data Security

We implement robust security measures to protect customer data. These measures include:

  • Encryption of data at rest and in transit
  • Regular security audits
  • Access controls
  • Data anonymization practices
  • Incident response plans

Customer data is safeguarded against unauthorized access.

Compliance Standards

We adhere to industry compliance standards to ensure data protection. This includes:

  • GDPR for European customers
  • CCPA for California residents
  • ISO 27001 for information security management
  • HIPAA for healthcare-related information

Our compliance practices are regularly reviewed and updated.

Data Portability

Customers have the right to access and transfer their data easily. This includes:

  • Download options for all uploaded content
  • APIs for data integration with other systems
  • Export formats compatible with various tools
  • Assistance in data migration to other platforms

Facilitating data portability enhances customer trust.